NERS is an all encompassing contracting firm. From “soup to nuts,” our design-build company has the capability and experience to resolve any and all renovation, restoration, or home addition issues. NERS understands the difference between a “house” and a “home,” and because of our focus on detail and customer relations, NERS can restore any house into a home. Always keeping the customer’s integrity at the forefront of every project, NERS promises “quality work, on time, within budget!”

At NERS, we understand that contracting is a service industry. Service means working with people and paying attention to customer relations. NERS has a “3 Point Process” in handling all projects.

1. Customer Relations

   • a rapport is built between the customer and the NERS team
   • NERS listens to the needs of the customer
   • the NERS team, through conversations with the customer, recognizes and establishes the goals of the project



2. Project Management

   • a project manager is assigned to each project
   • the project manager writes a scope and estimate of the work to be done using the industry approved computer program Xactimate
   • the project manager negotiates and agrees upon contract terms with the customer (including job costs and completion schedule)
   • job progress and updates are tracked through internet postings, emails, and phone communications
   • the project manager assigns the project to the NERS production team



3. Production Management

   • a production manager is assigned to each project
   • the production manager oversees NERS trades’ people and qualified subcontractors
   • the NERS project coordinator maintains daily scheduling of project progress, including NERS trades’ people and subcontractors
   • project diligence is maintained throughout the duration of the project, always adhering to the NERS mission of “quality work, on time, within budget!”